It is 1-800-HOSTING's policy to respect and protect the privacy of our customers and the users of www.800HOSTING.com (hereinafter, the "Site"). Through this Internet Privacy Statement, we want to assure users of the Site we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.
Placing Orders and Information Collection
1-800-HOSTING collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:
- Places an Order.
- Registers on the www.800HOSTING.com Site.
- Participates in an online survey or contest.
- Submits an E-mail.
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by 1-800-HOSTING to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad demographic information for aggregate use to analyze trends and administer the Site in order to improve its layout and design and to permit Site personalization and streamlining to create the best experience we can for our users. At no point do we require or share user information or any personally identifying information in order to perform analysis permitting such personalization and improvement of site design and user experience.
We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered, we may also use outside suppliers to assist us in fulfilling the delivery of orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).
We may provide personal identifying and account information in special cases such as enforcement of our Policies, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information for purposes of fraud reduction.
Our Site may also contain links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here at www.800HOSTING.com. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name along with the 1-800-HOSTING name and logo. Such co-branded sites offer 1-800-HOSTING approved goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by 1-800-HOSTING on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.
We take credit card information security seriously and use a variety of technical solutions to make ordering safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also protect user information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our Site, you can send an e-mail to email@example.com .
Surveys & Contests
From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to make improvement to our services, to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.
Children's On-line Privacy
1-800-HOSTING recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on www.800HOSTING.com or one of our associated websites, the user is representing to us that they are an adult. If a child has provided www.800HOSTING.com with personally identifiable information, we ask that a parent or guardian call 1-800-467-8464 and we will delete the information pertaining to the child from our records.
Users of the Site can always update the personally identifying information they have provided to 1-800-HOSTING simply by accessing and updating their account information on the Site or by e-mailing us at firstname.lastname@example.org .